Privacy Policy
WHAT IS PERSONAL DATA AND HOW DO WE HANDLE IT?
Personal data is information that is possible to attribute to a natural person. Examples of personal data could be: social security number, given name, address, email and other contact information. Your purchase history can also be classified as personal data and sometimes even an IP-address – if it could be attributed to a natural person.
Categories of personal data:
• Full name
• Social security number
• Contact Information (e.g. address, e-mail and telephone number).
• Your correspondence
• Information about time of purchase, place of purchase and possible complaints
• Technical information about your equipment
WHO IS RESPONSIBLE FOR THE PERSONAL DATA?
Baron Collection AB
WHAT TYPE OF PERSONAL DATA DO WE COLLECT AND FOR WHAT PURPOSE/WHY?
We collect your personal data when you place an order, sign up for our marketing and newsletter-emails, browse our website or use the other services offered by our website (www.gotrich.com) or contacting our customer care service.
IN ORDER TO MAKE A PURCHASE
We will retain your personal data until the purchase is fulfilled and fully complete (this includes delivery and payment) and for 36 months thereafter in order to handle any complaints. Please note that a time-frame of 30 days can be added due to administration.
The retain of your personal data is necessary for us in order to fulfil our commitments in accordance with the purchase agreement. If personal data can not be given, we will not be able to fulfil our commitments and therefore the purchase will be denied.
When personal data may be used:
• Delivery (including notification and contact regarding the delivery)
• Managing payment (including analysis of potential payment solutions, which could include payment history and collecting credit information from Klarna).
• Handling complaints
Categories of personal data that may be processed for this purpose:
• Full name
• Social security number
• Contact Information (e.g. address, e-mail and telephone number)
• Payment history
• Payment information
• Order information (e.g. what type of product that been purchased, if the product will be delivered to another address)
IN ORDER TO HANDLE CUSTOMER SUPPORT MATTERS
The handling is necessary for us in order to accommodate our and your interest to manage customer support matters, until the customer support matters have been completed.
When personal data may be used for the purpose:
• Communication and answering possible questions when in contact with our Customer Service team (via telephone or digital channels including social media)
• Identification
• Handling eventual complaints or support matters (including technical support)
MARKETING
If/When you have given consent to receive direct marketing, Baron Collection At will handle personal data that is registered for direct marketing until you deregister or inform Baron Collection AB that you no longer would like to receive direct marketing. Please note that a time frame of 30 days may occur due to administration. The direct marketing dispatches are received by persons who themselves registered through application for newsletters or if the person has had direct contact with an employee at Baron Collection AB.
When personal data may be used for the purpose:
• Newsletter mailing or other form of direct –or email marketing
• Ads on social media platforms where Baron Collection AB operate
Categories of personal data:
• Full name
• Contact information (e.g. address, email and telephone number)
• Information about time of purchase, place of purchase and possible complaints
THIRD PARTIES
The information we are gathering can be shared with our collaborators for analytical reasons. No personal data will be forwarded, sent along, traded, or published outside of our organization and our trustworthy collaborators; ; Centra, Rulemailer, Mailchimp, VE-interactive, Google Inc, Facebook Inc, Klarna, Dibs, PayPal, Digital Ocean, Live chat and Loopia.
Our collaborators will not transfer Personal Data to any third party. Personal Data shall only be processed in a country that has an adequate level of protection or special safeguards protecting the Personal Data and the rights of the data subject (e.g. within the EU/EEA). In the event of a transfer of Data outside the EU/EEA initiated by the Processor, the Processor shall upon the Controller’s request demonstrate that a valid legal ground applies to the transfer.
WHERE DO WE TREAT YOUR PERSONAL DATA?
We aim to treat your personal data according to EU/ESS. In some cases we may be forced to transfer the information to a land outside of EU/ESS, given that there are legal grounds for it.
HOW LONG DO YOU SAVE YOUR PERSONAL DATA?
Baron Collection AB is treating your personal data as long as it’s necessary to the purpose and as long as there is legal grounds for the purpose.
HOW DO WE HANDLE SOCIAL SECURITY NUMBERS?
When you are completing a purchase at Baron Collection AB and choose to pay with Klarna, you will be asked to type in your social security number. When and if you choose to pay with Klarna at Baron Collection AB and type in your social security number, it is directly being sent to Klarna. Baron Collection AB does not treat or store your social security number, even though it is being typed in to Baron Collection AB’s website.
WHAT ARE COOKIES AND HOW DO WE USE THEM?
Cookies are small text files that are being stored on your hard drive when you are visiting websites. We are using first hand cookies and third party cookies for the main purposes web functionality, web statics and marketing. Some cookies are necessary to ensure that the website is working correctly. These cookies keep track of your settings and make your shopping experience more comfortable by, for example, recognizing your device and remembering your preferences and settings. Cookies are also used to gather information about, for example, the duration of a visit, visited websites, if a transaction was completed or demographic information like, ethnicity, gender and age. This information is being used for analytical purposes and makes it possible for us to create the best shopping experience for you. The cookies we are using do not gather information that can be used to track or identify individuals.
REMOVE COOKIES
You can easily remove cookies from your computer or mobile device through your browser. For instructions on how to handle and delete cookies, go to “help” in your browser. You can choose to de-activate cookies or get a notification every time a new cookie is being sent to your computer or device. Please observe that if you choose to de-activate cookies, you will not be able to use all functions on our website.
DO YOU HAVE THIRD PARTY COOKIES?
We are using some commercial collaborators that enables us to make our website and our offers more interesting to you. The cookies that are being used in these cases gives us information on: what products you have been looking at, if something was bought, what products you searched for etc. In this context some of our commercial collaborators are saving some information about what websites you have visited before and what products that you have shown interest in. The purpose is to be able to show you commercials that are aligned with what you are interested in, in the best way possible.
RETARGETING
Our website is using a retargeting technique. We are using this technique to be able to make our internet offers more interesting to you. This technique enables us to reach out to internet users that already have shown interest in our website and our products on our collaborators websites.
GOOGLE ANALYTICS
This website is using Google (Universal) Analytics, a web analysis service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods that enable an analysis of your use on our website. For example, ”Cookies'' that are being stored on your computer. The creation of information about your use of this website is usually transmitted to one of Google's servers in the USA and is saved there.
By activating IP-anonymization on this website, your IP-address will first be shortened before transfer within the European Union Member States or in other countries of the European Economic Area. In an addition to that you can prevent registration of information on how you use this website, that are created by Cookies (and your IP-address), by Google and the treating of this information through Google, by downloading and installing the plugin in to your browser, that you find by clicking on this link:http://tools.google.com/dlpage/gaoptout?hl=en. One alternative to the plugin in the browser is to click on this link to prevent registration through Google Analytics on this website. An opt-out cookie will then be saved to your terminal. Please note that if you delete your cookies, you have to click on this link again.
HOW IS MY PERSONAL DATA PROTECTED?
We are using IT-systems to protect the secrecy, integrity and the access to the personal data to ensure that they are protected against unlawful access, loss, destruction or damage. It’s only the people who actually need to treat your personal data to meet our stated purpose who has access to it.
HOW DO I CONTACT YOU IF I HAVE ANY QUESTIONS?
You can always contact our customer support with questions regarding our privacy policy at info@gotrich.com We may do changes in our privacy policy. The latest version is always available at www.gotrich.com.
YOUR RIGHTS
You always have the right to demand confirmation that we are keeping information about you. If we do treat information about you, you also have the right to know what information we are treating and why. If the information we keep about you is wrong, you always have the right to demand it to be corrected.
If we treat your personal data with consent as a legal ground, you have the right to withdraw the consent at any time with future effect.
Registered individuals have the right to oppose that their personal data is used for marketing. The easiest way to stop getting direct marketing is to unregister from mailing by clicking the ”unsubscribe”-button in the send-out or contact us at info@gotrich.com.
Registered individuals always have the right to get their personal data deleted. An exception is if we are required to keep the information according to law.
